The Unique Service Commitment Of Patek Philippe

Not many people have ever heard of Patek Philippe, a Swiss manufacturer of luxury watches. There are several reasons for this. One is that this company does not mass produce watches. Every one is created and assembled by hand following the traditions of the finest craftsmen in the watch making industry.

Unlike most watch makers, this firm has adopted a unique service commitment toward the watches they manufacture. This company maintains records on every individual watch created since its founding in 1839. Whenever a watch changes hands, the company is notified so that they can update their records. This is because they proudly service and repair any of their watches in order to ensure that they all last for generations.

Unlike most companies, when this one moves on to a new, different model, they do not retool the whole factory and forget about the ones already built. In fact, there are spare parts available today for the very first watch ever to leave this company.

In addition, the equipment needed to machine parts is not discarded, but placed into storage against future need. Very few manufacturers of any type in the world stand behind their products with this kind of commitment. Patek Philippe is truly unique.